Loolastrations does NOT assume responsibility for any lost or stolen items during transit. Packages marked as “delivered” but are missing is not our responsibility as we can not control Royal Mail /other delivery companies.
Please allow 2-5 business days for your orders to be processed.
Royal Mail : 1-2 business days (Tracked)
Royal Mail International Shipping : 8- 14 business days
If your address is incorrect and the order is sent back to us:
You will be responsible for paying for your own shipping costs to re-deliver the item. Shipping costs are non-refundable.
Please click this link to purchase a re-delivery fee.
If the product is damaged due to shipping, please send an email to firstname.lastname@example.org with photo evidence and we will gladly replace it at no charge.
All sales are final. Returns will not be accepted.